Technical Support

If you are having trouble with your phone, please try the following steps. You may be able to solve the problem yourself. If not, dial 611 on your Coder VoIP phone & you will reach our offices.
From other phones, please call our regular phone numbers:
877.749.9779 • 805.370.8001

1. Make sure the phone is plugged into the internet and to power
2. Make sure that you have internet access on your computer (the problem may be your broadband provider)
3. Unplug the power from your phone, wait 30 seconds and then plug it back in.
   

Remote Access to Voicemail: 805.409.4315

72 Turn on Blind Call Forwarding
73 Turn off Blind Call Forwarding

76 - Turn on Follow Me Forwarding
77- Turn off Follow Me Forwarding

How to Forward Your Phone:
1. Dial the code above to turn on forwarding. Wait for shutter tone to end.
2. Dial the number that you wish to forward calls to (7 or 10 digit number). Another shutter tone verifies success.
3. Hang Up

How to Clear the Forward:
1. Dial the code above to turn off forwarding. Wait for shutter tone.
2. Hang up

Voice Mail Options - CLICK HERE
Follow Me Directions from outside - CLICK HERE
Dynamic Conference Call Directions - CLICK HERE

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